Thanks for shopping with Laenrose.


If you are not entirely satisfied with your purchase, we’re here to help.


Laenrose products are handcrafted. There may be slight variation in color, size, texture or finish.These are not considered flaws.


Returns


You have 30 days to return an item from the date you received it.
To be eligible for a return, we require a couple of things.


– Your item must be unused and in the same condition that you received it.


– Your item must be in the original, unopened packaging.


– Your item needs to have the receipt or proof of purchase.


Refunds


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

 

If your return is approved, we will initiate a refund to your credit card (or original method of payment)

 

You will receive the credit usually within 5 working days, depending on your card issuer’s policies.


Shipping


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.


Send your item postage paid to:


11923 ne sumner st
STE 820838
Portland, Oregon, 97220, USA


Items Not Eligible


Products on sale are non-returnable. This includes items in our Limited offering collection.


All Occasion Veneerware Sample Boxes are also not eligible for returns.


Questions About A Return?


If you have any questions on how to return your item to us, contact us
at customercare@laenrose.com.